History of ITIL – Part 1 (Brian Johnson)

This is part 1 of a two part series written by Brian Johnson recalling his memories of involvement in the birth of ITIL.  You can read it here and/or download a copy for free.

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Brian Johnson Original ITIL Author
Web Workshop: Service Management Office: Up and Running May 31-June 1
Web Workshop: DevOps and ITIL- Up and Running June 7-8