Course

100: Introduction to Service Change Management

This course provides an introduction to change management, including some underlying core principles, key concepts, and an overview of major activities when used within a service provider organization to manage changes to the organizational, operational, and infrastructure elements of a service management system.

3 Lessons

This course provides an introduction to change management, including some underlying core principles, key concepts, and an overview of major activities when used within a service provider organization to manage changes to the organizational, operational, and infrastructure elements of a service management system.

This content is for Monthly and Annual members only.
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